the most frequently askedquestions & Services


A: A public adjuster is a licensed professional who advocates for policyholders in the insurance claims process. They work on behalf of the insured to assess damages, document losses, negotiate with the insurance company, and ensure a fair settlement.

A: Hiring a public adjuster can greatly benefit you in several ways. They have in-depth knowledge of insurance policies and claim procedures, which can level the playing field when negotiating with insurance companies. They can help maximize your claim payout, handle the complex paperwork, and alleviate the stress of dealing with the insurance company on your own.

A: It is advisable to hire a public adjuster as soon as possible after experiencing property damage or a loss. They can assist you right from the start by assessing the damages, documenting evidence, and guiding you through the claims process to ensure a strong foundation for your claim.

A: Public adjusters typically work on a contingency fee basis. This means their fee is a percentage of the final settlement amount. The fee is usually outlined in the service agreement and is payable only if the claim is successful. It is important to discuss the fee structure with your public adjuster before engaging their services.

A: Yes, public adjusters are experienced in handling denied or underpaid claims. They can review your claim, assess the reasons for denial or underpayment, and work to overturn the decision or negotiate for a fair settlement on your behalf.

A: Public adjusters assist both homeowners and business owners with their property damage claims. Whether you have residential or commercial property insurance, a public adjuster can advocate for your rights and help you achieve a fair and equitable settlement.

A: Hiring a public adjuster does not have a negative impact on your relationship with your insurance company. Public adjusters work independently and professionally to ensure your rights are protected and that you receive the compensation you are entitled to under your insurance policy.

A: The duration of the insurance claims process varies depending on the complexity of the claim and the responsiveness of the insurance company. A public adjuster can help expedite the process by efficiently documenting the damages, submitting the necessary paperwork, and actively following up with the insurance company.

A: In some cases, it is possible to reopen a closed claim if there is new evidence or information that was not previously considered. A public adjuster can assess your situation and determine the best course of action to reopen a claim if it is warranted.

A: To get started with a public adjuster, simply reach out to our team at Southern Scopes & Services. We offer a free consultation to assess your situation, discuss your claim, and determine how we can assist you in navigating the insurance claims process effectively.

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